Reference

Terms That Govern Your xbazi Account

These terms set out what you agree to when you access xbazi, including how your account works, how payments through bKash, Nagad, and Rocket are handled, and what happens if something goes wrong.

Account EligibilityPayment RulesDispute ProcessAccount ClosureJurisdiction Notice
xbazi Terms That Govern Your xbazi Account
HOW WE OPERATE

Account Security and Data Handling

We hold your account data only for as long as these terms require or as long as your account remains active. You can request a copy of the data we hold, ask us to correct it, or ask us to close your account by contacting support with your registered details. All account sessions run over encrypted connections, and wallet verification steps — including the OTP confirmation required for bKash and Nagad withdrawals — are there to protect your funds, not to delay them.

Data Retention We keep account records for the period required under these terms. Once your account is closed, personal data is removed or anonymised within the timeframe stated in our privacy policy.
Cookie Use We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can manage cookie choices from your browser at any time.
Account Security Your account is protected by password and OTP verification. If you suspect unauthorised access, contact support immediately so we can freeze the account and review recent activity.
Data Requests To request, correct, or delete your account data, contact support in writing with your registered mobile number. We will respond within the period set out in these terms.
TERMS CONTACT

Reach Us About These Terms

If you have a question about how a specific clause applies to your account, or if you want to request a change to your account data under these terms, our support team can help. Reach out through any of the channels below and include your registered account details so we can locate your record quickly.

Live Chat Open the chat window from your account dashboard for the quickest response on terms-related account questions.
Email Support Send a written query to our support address if you need a documented response about a specific clause or account decision.
Account Help Centre The help centre holds plain-language summaries of the most common terms questions, including wallet verification and account closure steps.

Common Questions About These Terms

Below are the questions we hear most often about how these terms apply to real account situations — from eligibility to wallet verification to closing an account.

Eligibility depends on your age and the laws of your region. You must meet the minimum age requirement and confirm that accessing this service is lawful where you are located before registering.

Yes. We may update these terms when our services or applicable rules change. We will notify you through your registered account contact before any update takes effect. Continued use counts as acceptance.

A mismatch between your registered mobile number and the wallet account you submit will pause the withdrawal. Support will contact you to verify the correct details before the transfer is released.

Contact support in writing with your registered mobile number and request a data copy. We will respond within the timeframe set out in these terms and provide the information we hold on your account.

Contact support immediately through live chat or email. We can freeze your account, review recent login and transaction activity, and walk you through the steps to secure access again.

Submit a written closure request to support with your registered details. Once confirmed, your account is closed and personal data is removed or anonymised within the period stated in our privacy policy.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.