Reference

Access Terms and Regional Eligibility

We operate where local law permits online casino and sportsbook services for adults. Your eligibility depends on your jurisdiction, and we display these terms so you understand the framework before creating an account or moving funds through bKash, Nagad or Rocket.

Age verification requiredRegion-dependent accessAccount compliance checksMobile wallet eligibilityFair-play commitment

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How We Handle Compliance and Player Data

We collect your name, mobile number, date of birth and wallet details to verify age, prevent duplicate accounts and process deposits and withdrawals. We store this data on secure servers and do not share it with third parties except payment processors. You may request a copy of your data or ask us to delete it by emailing our compliance team.

Identity Verification

We check your national ID and wallet registration before approving the first withdrawal. This confirms you are the account holder and meet the legal age requirement in your region. Documents are reviewed manually by our compliance team.

Payment-Source Checks

When you deposit through bKash, Nagad or Rocket, we match the wallet phone number to your registered account number. Mismatches trigger a hold until you verify ownership. We do this to prevent fraud and meet regulatory standards.

Data Retention

We keep your account records, transaction logs and identity documents for five years after your last activity to comply with financial record-keeping obligations. After that period, we delete personal data unless required by law to retain it longer.

Account Restriction Appeals

If we close your account due to region restrictions or failed verification, you may appeal by submitting proof of residency and identity. We review appeals within five business days and explain our decision in writing.

Jurisdiction and Account Eligibility

xbazi Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

xbazi provides casino tables, slot rooms and sportsbook markets to adults in regions where such services are permitted under local law. We do not guarantee availability in every territory. You confirm you are of legal age in your jurisdiction and that accessing our platform complies with

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your local regulations. We reserve the right to verify your identity, location and payment source before approving withdrawals. Accounts opened from restricted regions will be closed and balances handled according to our account-closure policy. We use device and wallet data to confirm eligibility. When you fund
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your account via bKash, Nagad or Rocket, we check that the wallet is registered in your name and matches the account details you provided. If we detect inconsistencies or suspect prohibited-region access, we will freeze the account and contact you through the registered mobile number. We
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do not offer our services to minors, and we require document proof of age before processing your first withdrawal. Our live tables, slot features and sports markets are for entertainment; outcomes are determined by certified random-number generation or live dealer action, not by us. We publish
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game rules, RTP where the provider supplies it, and betting limits in each lobby section. No employee or agent may promise you guaranteed returns, fixed odds changes, or inside information. If someone claiming to represent xbazi offers such terms, report it immediately to our support team.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Legal and Compliance Contact

If you have questions about your eligibility, need to request account closure, or want copies of your transaction history for personal records, reach us through the channels below. We aim to respond within one business day for legal and compliance queries.

Team online

Legal Enquiries

Email our compliance desk for region eligibility questions, document requests or account-restriction appeals. We review each case individually and reply with the verification steps or documentation you need.

Account Closure Request

Contact support to close your account permanently. We will process your request within 48 hours, settle any outstanding balance to your verified wallet, and send written confirmation to your registered mobile number.

Document Verification

Upload your national ID, utility bill or bank statement through the account settings page. Our verification team checks documents within 24 hours and notifies you by SMS when your withdrawal limit is lifted.

Legal and Eligibility Questions

Your eligibility depends on local law in your specific region. We accept registrations where online casino and sports betting are permitted for adults. We verify your location during sign-up and may request proof of residency before processing withdrawals.

We require a clear photo of your national ID card or passport, and a recent utility bill or bank statement showing your address. Upload these through the account settings page, and our team will review them within 24 hours.

No. The wallet you use must be registered in the same name as your xbazi account. We check wallet ownership on every deposit, and mismatched names will trigger a verification hold or account suspension.

We will detect the restricted location through your device IP and mobile network data, then block access to the lobby. If you already have an account, we will freeze it and return your balance to your verified wallet after deducting any processing fees.

Email our compliance team with your registered mobile number and account username. For data requests, we send a PDF within three business days. For account closure, we process it within 48 hours and confirm by SMS.

We operate in jurisdictions where our service is lawful. We do not publish a single global licence, as regulatory requirements vary by region. Contact our legal team if you need specific compliance documentation for your territory.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoXbazi Banking InfoFAQ

Access Terms and Regional Eligibility

How We Handle Compliance and Player Data

Identity Verification

Payment-Source Checks

Data Retention

Account Restriction Appeals

Legal and Compliance Contact

Legal Enquiries

Account Closure Request

Document Verification

Legal and Eligibility Questions

01 Am I allowed to open an account from Bangladesh?

02 What documents do I need to verify my account?

03 Can I use someone else's bKash or Nagad account to deposit?

04 What happens if I try to access xbazi from a restricted region?

05 How do I request a copy of my personal data or close my account?

06 Does xbazi hold a gaming licence, and where can I verify it?

Legal

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