Reference

How We Handle Your Account and Payment Information

We collect and process your account details, wallet transaction records and device information when you use xbazi. This policy explains what we gather, how we use it, and the choices you have under laws applicable in your region.

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xbazi How We Handle Your Account and Payment Information
PRIVACY CONTACT

How to Reach Us About Your Data

If you have questions about this privacy policy, want to request a copy of your account data, or wish to update your contact preferences, reach us through the channels below. We respond to data access requests within the timeframe required by applicable law in your region.

Team online

Email Support

Send your data access request or privacy question to our support email. Include your registered mobile number so we can verify your account. We reply to privacy inquiries within a few business days and provide instructions for data export or deletion requests where permitted by law.

Live Chat

Open the live chat widget in your account dashboard to ask about what information we hold or how we use your wallet transaction logs. Our support team can explain data retention periods, third-party sharing, and your rights under laws applicable in Bangladesh and other eligible regions.

Account Settings

Log in and navigate to account settings to review the contact details we have on file, update your mobile number, or adjust communication preferences. You can opt out of promotional messages while keeping essential account and transaction notifications active for bKash, Nagad and Rocket activity.

DATA SAFEGUARDS

How We Protect and Manage Your Information

We apply technical and organizational measures to keep your account credentials, wallet transaction records, and personal details secure. Below are the key practices we follow to protect your data, respect your choices, and comply with privacy obligations in regions where xbazi operates.

Encryption and Access Control

We encrypt sensitive data such as account passwords and wallet identifiers both in transit and at rest. Access to personal information is restricted to staff who need it to process your deposits, verify withdrawals, or resolve support cases. We log access to account records for audit purposes.

Cookies and Tracking

We use cookies to keep you logged in, remember language preferences, and analyze which game categories get the most traffic. You can clear cookies in your browser settings, though doing so will log you out and reset preferences. We do not use cookies to track you across other websites.

Data Retention and Deletion

We keep your account records, transaction history for bKash, Nagad and Rocket, and game session logs for as long as your account is active and for a period afterward to meet financial record-keeping requirements. You can request account closure and data deletion where local law permits; we'll explain any retention obligations that apply.

Your Rights and Choices

Depending on your location, you may have the right to access your data, request corrections, ask for deletion, or withdraw consent for certain processing activities. Contact us through the support channels above to exercise these rights. We'll verify your identity and respond according to the legal framework applicable in your region.

Common Questions About Your Data on xbazi

We collect your mobile number, a password you create, your device type and operating system, and your IP address. When you deposit via bKash, Nagad or Rocket, we log the transaction identifier and timestamp to match the payment to your account balance.

We share transaction identifiers and amounts with the payment processor handling your bKash, Nagad or Rocket transfer so they can confirm the payment and credit your account. We do not share your full transaction history with third parties for marketing purposes.

We retain account records, deposit and withdrawal logs, and game session history for a period after your last login to meet financial record-keeping obligations. If you request account deletion, we'll remove personal identifiers where local law permits, though some records may be kept in anonymized form.

Yes. Contact our support team by email or live chat with your registered mobile number. We'll verify your identity and provide a report of the account information, transaction logs, and communication history we have on file, within the timeframe required by applicable law in your region.

Log in to your account, go to settings, and toggle off promotional notifications. You'll still receive essential messages about deposits, withdrawals, and account security. You can also reply to any promotional email with an unsubscribe request, and we'll remove you from that list.

This platform and all services are available only in jurisdictions where permitted by local law. If you access xbazi from a region where online gaming is restricted, you do so at your own risk, and our privacy practices may not align with local requirements in that region.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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